Approach
Hypothesis-driven analysis of all possible influencing factors and potential sources of error. Workshops, interviews, analyses and process recordings for the identification of deficits in the settings or the application of IT systems, clarification of business management issues and development of operational improvement measures.
Result/conclusion
Achievement of transparency about the current business situation and clarity about the reasons for the budget/actual deviation. Comprehensive proposals to facilitate future business management analyses and reduce identified sources of error both in dealing with the figures and in setting up and using the IT systems.